Layer0 Status

Jun 29, 2022

Resolved - Due to a configuration issue in one of our POPs, some customer configs became incorrectly inactive.

The problem was observed at 10:37 AM +0300 and whilst the problem resolved itself for the majority of customers within a short time period.

The incident was completely resolved by 13:07.

Some configurations were not recovering automatically, and human intervention took the POP out of service for quarantine for diagnosis.
Jun 29, 03:12 PDT

Layer0 Console Maintenance

Completed - The scheduled maintenance has been completed.
Jun 29, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 02:00 PDT

Scheduled - This maintenance will not affect live traffic to sites deployed on Layer0.

During this time we will perform maintenance on the Layer0 Developer Console. Here’s what to expect while maintenance is ongoing:

• We will upgrade the Layer0 Developer Console UI. You may notice changes in the console user experience during the maintenance window. If you encounter any unexpected behavior, simply refresh your browser window and try again.

If you experience issues during the maintenance window, or have any questions, file a support request on https://help.layer0.co, email support@layer0.co, or call us at 1-877-666-8932 for immediate help.
Jun 28, 00:05 PDT

Layer0 Platform Maintenance

Completed - The scheduled maintenance has been completed.
Jun 29, 01:02 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 00:00 PDT

Scheduled - We are deploying an updated version of an edge security component as part of our preparation for releasing new platform features. This a pure configuration change to a component that is not yet serving critical path traffic.
Jun 24, 09:15 PDT

Jun 28, 2022

No incidents reported.

Jun 27, 2022

Layer0 Platform Maintenance

Completed - The scheduled maintenance has been completed.
Jun 27, 01:31 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 00:00 PDT

Scheduled - We are performing maintenance and upgrading our underlying platform module. The rollout upgrades us from version v1.8.0 to v1.8.8 a variety of bug fixes are included, which will be available to customers globally at the end of the maintenance window. Bug fixes include re-enabling user debugging headers, minor logging improvements and other misc. fixes.
Jun 27, 00:00 PDT

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

Layer0 - Metrics Delays

Resolved - This incident is resolved. All backlogged data has been processed.
Jun 23, 16:53 PDT

Monitoring - The issue has been resolved. Ingest of the backlogged data will take a few hours. We are monitoring the issue.
Jun 23, 15:03 PDT

Investigating - The Layer0 Metrics subsystems is experiencing delays in processing. Metrics data in Layer0 Developer console may be delayed up to 60 minutes. We are investigating this issue.

Customer web site traffic and Core Web Vitals are not affected.
Jun 23, 14:35 PDT

Layer0 Platform Maintenance

Completed - The scheduled maintenance has been completed.
Jun 23, 01:37 PDT

Verifying - Verification is currently underway for the maintenance items.
Jun 23, 01:27 PDT

Update - Scheduled maintenance is still in progress.
Approximately half of the POPs have been successfully updated so far.
The remaining POPs are still healthy and waiting for their turn to be updated.
Jun 23, 01:13 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 00:00 PDT

Scheduled - We are deploying a new edge service to our critical path POPs which will not receive traffic at this time. This is a low-risk deployment with no changes expected to traffic routing for customer traffic.
This service is part of a forthcoming feature and will be enabled in due course in a separate maintenance window.
Jun 22, 10:21 PDT

Jun 22, 2022

No incidents reported.

Jun 21, 2022

Layer0 Console Maintenance

Completed - The scheduled maintenance has been completed.
Jun 21, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 02:00 PDT

Scheduled - This maintenance will not affect live traffic to sites deployed on Layer0.

During this time we will perform maintenance on the Layer0 Developer Console. Here’s what to expect while maintenance is ongoing:

• We will upgrade the Layer0 Developer Console UI. You may notice changes in the console user experience during the maintenance window. If you encounter any unexpected behavior, simply refresh your browser window and try again.

If you experience issues during the maintenance window, or have any questions, file a support request on https://help.layer0.co, email support@layer0.co, or call us at 1-877-666-8932 for immediate help.
Jun 20, 06:45 PDT

Jun 20, 2022

Elevated API Errors

Resolved - This incident has been resolved.
Jun 20, 06:51 PDT

Monitoring - Combination of heavy traffic on the cache flush API and the release of a cleanup process caused a database overload, leading to degraded performance.
We rolled back the changes and will keep monitoring our systems.
Jun 20, 05:43 PDT

Identified - The issue seems to be due to high pressure on our cache flushing API endpoint.
We will temporarily enable maintenance mode to relieve the pressure while we fix the issue.
Jun 20, 04:07 PDT

Investigating - We're experiencing an elevated level of API errors on Edgio Console and are currently looking into the issue.
There may be some delay or failure while deploying or when accessing the Console.

Customer traffic on deployed sites is not affected.
Jun 20, 03:30 PDT

Layer0 Console Maintenance

Completed - The scheduled maintenance has been completed.
Jun 20, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 02:00 PDT

Scheduled - This maintenance will not affect live traffic to sites deployed on Layer0.

During this time we will perform maintenance on the Layer0 Developer Console. Here’s what to expect while maintenance is ongoing:

• We will upgrade the Layer0 Developer Console UI. You may notice changes in the console user experience during the maintenance window. If you encounter any unexpected behavior, simply refresh your browser window and try again.

If you experience issues during the maintenance window, or have any questions, file a support request on https://help.layer0.co, email support@layer0.co, or call us at 1-877-666-8932 for immediate help.
Jun 16, 05:35 PDT

Jun 19, 2022

No incidents reported.

Jun 18, 2022

Seeing issues with developer console log in and are investigating.

Resolved - This incident has been resolved.
Jun 18, 21:49 PDT

Monitoring - We have identified an issue and a fix was implemented. We are monitoring performance.
Jun 18, 21:31 PDT

Investigating - We are currently investigating the issue.
Jun 18, 20:57 PDT

Jun 17, 2022

No incidents reported.

Jun 16, 2022

Experiencing issues with some Layer0 PoPs

Resolved - Issue is completely resolved and we continue to monitor.
Jun 16, 17:11 PDT

Monitoring - We have identified the issue and have rolled out a fix. Full functionality is being restored and we continue to monitor.
Jun 16, 16:45 PDT

Update - We have identified and are mitigating the issue. Some clients are still impacted and we are working towards fixing it for those impacted.
Jun 16, 16:21 PDT

Identified - Root cause identified, working on a fix.
Jun 16, 15:28 PDT

Investigating - Some Layer0 PoPs are currently experiencing issues. We are working to mitigate affected traffic and release a permanent fix.
Jun 16, 14:56 PDT

Jun 15, 2022

No incidents reported.

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